Log an issue with the payroll team

To contact the NES payroll team please go to: https://nesdigital.atlassian.net/servicedesk/customer/portal/5. 

Please note that the first time you submit a query through this helpdesk you will need to self-register with JIRA using your NHS email address (personal email accounts should not be used). 

Payroll queries can't be handled over the phone due to the need for ID checks - the quickest way of resolving payroll issues is to log in via the links above. 

When using the links above, you'll be asked to provide 2 pieces of information from: your payroll number; date of birth; and NI number. 

All tickets are screened and prioritised and Finance aim to respond to urgent queries within 1 working day and routine queries within 3 working days.