Payroll


Our payroll service operates on a shared service basis with National Services Scotland (NSS) and together we are responsible for ensuring you are paid correctly each month.

To contact the NES payroll team, please go to https://nesdigital.atlassian.net/servicedesk/customer/portals and select Finance Service Desk. (Personal email accounts should not be used if possible).  Please note that the first time you submit a query through this helpdesk you will need to self register with the Finance Service Desk using your NHS email address.

You have a responsibility to check your pay slip details. If you identify an anomaly on your pay slip inform us through the email address above. 

You will receive a contract of employment from your employing board no later than 8 weeks after your commencement.

Medical specialty trainees current salary scales are details in the current pay circular here: http://www.msg.scot.nhs.uk/pay/medical/junior-doctors

Agenda for change Public Health trainees current salary scales are detailed in the current pay circular here: http://www.msg.scot.nhs.uk/pay/agenda-for-change

All Doctors in Training will start at the minimum (min) point of scale and progress annually one increment point each year.

In some circumstances, service overseas may occasionally count towards incremental progression on the salary scale. However, the level and duration of service is the subject of panel review and credit cannot be applied without documentary evidence of the service. If you have worked overseas prior to commencing the GPST programme and would like to discuss the possibility of having overseas service count for incremental credit please raise a support request at https://nesdigital.atlassian.net/servicedesk/customer/portal/30.

With regard to non-NHS service, please note that locum agency and bank work does not count for incremental credit, to see whether other non-NHS service may count, please contact the payroll team on nss.payrollsupport-nes@nhs.scot.

Providing that you have been working as a career grade (consultant, associate specialist, staff grade or specialty doctor) for a minimum of 13 months immediately prior to re-entering training you may be eligible.

If you think you are entitled to pay protection you need to send a copies of your full CV, contract, payroll record and payslips to the NES HR Team by going to https://nesdigital.atlassian.net/servicedesk/customer/portal/30 and submitting a support request.

Please include the words ‘pay protection’ within the subject of your email.

NES requires a copy of your payslip as this is used to assign your pay scale and banding and confirmation of your Increment date.   E-payslips do not have your incremental date so if you provide one of these, you will be asked to provide alternative proof of incremental date. The payslip is not used to determine your tax code as this is identified separately using your P45 from your previous employer.

You will always be paid on the last Thursday of the month unless otherwise advised.

If you start mid-month, your pay is calculated from your start date until the end of the month eg if your start date is 3 August, you will be paid 29 days for that month.  The following month you will receive your full monthly pay.  This applies to both full-time and part-time employees.

If you have not been set up to receive epayslips, your payslip will be sent by post to your home address during the week that you are due to be paid.

Guidance and FAQ section about ePayslips

To contact the NES payroll team please go to: https://nesdigital.atlassian.net/servicedesk/customer/portals and select Finance Service Desk.

Please note that the first time you submit a query through this helpdesk you will need to self-register with the Finance Service Desk using your NHS email address (personal email accounts should not be used if possible).

It is important that our records are up to date.

To change your bank details please email nss.payrollsupport-nes@nhs.scot noting your name, payroll number, current bank details and new bank details.

Personal details such as your home and email address should be updated on Turas Training Programme Management.

Requests from mortgage providers for proof of employment letters should be sent to medical staffing in your placement board. Please ensure you clearly state that you are making a reference request with signed authority from yourself to release the information.

Please note that for all new trainees we will require the submission of your starter pack documents before we can proceed with a reference.

When in general practice, your terms and conditions state that you are entitled to a motor vehicle allowance. For clarity, GP Trainees may be able to claim as a regular user if they meet the criteria as per paragraph 1g and in Appendix 2 of the 2011 circular.