What can I expect when I call HELP?

  • To speak to a qualified counsellor
  • To be asked some details to enable us to set up a confidential record in your name, so any subsequent calls can be linked and no further details required if you call again
  • To have an individual assessment of your needs (up to 30 minutes)
  • To be offered immediate emotional support
  • To be sign posted to relevant helping organisations
  • To be offered further support if required/agreed