Can family members use HELP?

Yes, the following family members can access HELP

• Eligible Employees’ spouses and partners;
• Other dependant family members living in the Employees’ household including but not limited to parents, siblings and children;
• Children over 16 of the Eligible Employees who may be living with a former partner
• Children over 16 who are dependant students living away from home
• Where Employees are aged under 21 and living in the family home the Eligible Employees’ brothers or sisters also living with her or him in that home
• But excluding in all cases persons under the age of 16
• Onward counselling, legal and financial information and advice is not provided to immediate family