NHS Education for Scotland (NES)
To contact the NES payroll team please go to: https://nesdigital.atlassian.net/servicedesk/customer/portal/5.
Please note that the first time you submit a query through the service desk you will need to self-register with JIRA using your NHS email address (personal email accounts should not be used).
Payroll queries can’t be handled over the phone due to the need for ID checks – the quickest way of resolving payroll issues is to contact the service desk. You’ll be asked to provide two pieces of information from: your payroll number, date of birth, and NI number.
Finance aim to respond to urgent queries within one working day and routine queries within three working days.